Privacy Policy

Our Privacy Policy

  1. General

    By using our services you are providing certain personal data to us. We only retain and use the personal data provided directly by you or for which it is clear that it has been supplied to us to be processed. Your privacy is of great importance to us. Therefore we process your personal data with the utmost care and in compliance with the requirements laid down by the General Data Protection Regulation (GDPR). We will not provide any personal data to third parties without your permission. This privacy statement was last amended on the 25th of August 2023.

  2. Orders / Enquiries

    We use the following data to process orders:
    • Name and address
    • Telephone number
    • Billing address
    • Email address
    • Payment details

  3. Newsletter

    We have a newsletter to inform those interested of our products. Your email address will be added to the list of subscribers with your explicit consent only. Each newsletter contains a link to unsubscribe from our newsletter.

  4. Registration

    Certain features of our services might require you to register beforehand. After your registration we will retain your user name and the personal data you provided so you do not have to re-enter it every time you visit our website, to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us. We will not provide the data linked to your user name to third parties, unless it is necessary for the execution of the agreement you concluded with us or if this is required by law. In the event of suspicion of fraud or misuse of our website we may hand over personal data to the entitled authorities. To register on our website we require the following data:
    • name and address
    • email address

  5. Google Analytics

    To compile analytics, such as how often users visit our website and what pages they visit when they do so, we use Google Analytics. Google Analytics collects the IP address assigned to you on the date you visit the website. We only use the information we get from Google Analytics to maintain and improve our website’s technical performance. We do not combine the information collected through the use of Google Analytics with personally identifiable information.

  6. Social Media Buttons

    Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.

  7. Third-party Websites

    This statement is not applicable to third-party websites connected to this website through links. We cannot guarantee that these third parties will handle your personal data in a secure and careful manner. We recommend you read these websites’ privacy statements before making use of these websites.

  8. Security

    We take security measures to reduce misuse of and unauthorized access to personal data. We do keep statistics on our website, giving us access to individual data. However, we only access individual data insofar as necessary for the purposes set out in this statement.

  9. Your rights

    Right to access:
    At any time you have the right to request what personal information we hold on you. Please contact us via e-mail to provide you with your Personal information.

    Right to portability:
    You have the right to request a transfer of the personal data we own of you to another party of your choice.

    Right to rectification:
    You have the right to change or complete the personal data we own of you. You can do this yourself by logging in and changing the personal data we have stored on you.

    Right to erasure:
    You have the right to erase any personal data processed by us at any time except for the following situations
    – you have an ongoing matter with Customer Service
    – you have an open order which has not yet been shipped or partially shipped
    – you have an unsettled debt with us, regardless of the payment method
    – if you are suspected or have misused our services within the last four years
    – if you have made any purchase, we will keep the neccesary personal data in connection to your transaction for bookkeeping rules

    Your right to object to processing based on legitimate interest:
    You have the right to object to processing of your personal data that is based on our legitimate interest. We will not continue to process the personal data unless we can demonstrate a legitimate ground for the process which overrides your interest and rights or due to legal claims.

    Your right to object to direct marketing:
    You have the right to object to direct marketing, including profiling analysis we make for direct marketing purposes.

    You can opt out from direct marketing by unsubscribing which can be done via the link in the footer of every e-mail.

  10. Cookies Policy

What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.


How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Types of Cookies we use

Manage cookie preferences Cookie Settings You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.
Chrome: https://support.google.com/accounts/answer/32050
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac
Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US
Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc